Effective Date: July 8, 2024
1. Introduction
Renovo Sexual Clinic (“we,” “us,” “our”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with the General Data Protection Regulation (GDPR) of the European Union, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the California Consumer Privacy Act (CCPA) of the United States, and Google Ads advertiser guidelines.
2. Information We Collect
Personal Information
- Names
- Email addresses
- Phone numbers
- Any other information provided through our contact forms
Usage Data
- IP addresses
- Browser types
- Device information
- Website interaction details
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Users can control cookie settings through their browser settings.
3. Use of Information
We use the collected data for several purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
4. Legal Basis for Processing Personal Data
Under the GDPR, we process personal data based on:
- The necessity to perform a contract with you
- Your consent
- Compliance with a legal obligation
- Our legitimate interests
5. Data Security
We implement appropriate technical and organizational measures to ensure the security of personal data, including encryption and secure servers. Despite these measures, no transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell or rent personal information to third parties. We may share your information with:
- Service Providers: To facilitate our services, perform service-related services, or assist us in analyzing how our service is used.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
7. User Rights
Under GDPR
- Access to personal data
- Rectification of inaccurate data
- Erasure of personal data
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent
Under CCPA
- Access to personal information
- Deletion of personal information
- Opt-out of the sale of personal information
- Non-discrimination for exercising rights
To exercise these rights, please contact us at [Insert Contact Information].
8. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (905) 278-1922
Address: 104 Lakeshore rd west, Mississauga, ON